Company overview

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Our dedicated and talented workforce spread across Sub-Saharan African countries, along with India and Myanmar, are redefining the way people connect with enterprises. In less than a decade, we have grown into a global business and this is our growth story. Our Vision: To be a best-in-class, dynamic and innovative customer experience and process management corporation of global repute. To provide an environment of trust, cooperation and mutual respect to all stakeholders. To create significant value for our customers, employees, partners, shareholders, and the communities we operate in. To develop “customers for life” by earning their loyalty by anticipating, listening and responding to their needs. Our Mission: As a service provider, we will lead by championing “inclusive growth”. Our success will always go hand-in-hand with the prosperity of our customers, employees, partners, shareholders, and communities. We will earn and safeguard the respect of the larger community through our relentless pursuit of excellence. To achieve this, we will internalize our core values.

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Godfrey Waithira
Customer service Executive at iSON Xperiences

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